Emotional Intelligence Training Courses
Become emotionally smart, waste less time on personality conflicts, stay in control under stress and achieve greater satisfaction at work and at home with these courses.
- Only Microsoft Approved Courseware and Exercise Files
- Choice of 15 training locations, Virtual or Onsite
- Complimentary 12 Months Post-Course Support
- 100% Money-Back Guarantee & Price Match Guarantee
Emotional Intelligence for Managers Course
Effective management requires emotional intelligence and social skills. This course teaches strategies to improve emotional awareness, manage emotions, and enhance social skills.
- Understand the key components of emotional intelligence and their impact in the workplace
- Develop self-awareness, self-regulation, and personal motivation
- Strengthen empathy and interpersonal communication skills
- Apply emotional intelligence to leadership, teamwork, and coaching
- Manage workplace change and conflict more effectively
Emotional Intelligence Works Course
Emotional intelligence is a crucial skill in today's workplace. Learn how to develop meaningful connections with individuals and groups, manage conflicts, and stay calm under stress.
- Understand the principles and benefits of emotional intelligence
- Develop self-awareness and optimistic thinking strategies
- Improve emotional control, flexibility, and interpersonal skills
- Strengthen teamwork and communication within organisations
- Build practical strategies for smarter, more effective working relationships
Over 700 clients choose to train with Infero
What’s Included
Choose the Right Course
Who is the Emotional Intelligence for Business Professionals training course for and what does it cover?
This course is designed for business professionals who want to improve their emotional intelligence, strengthen workplace relationships, and enhance their effectiveness when working with others.
There are no formal prerequisites for attending this course, although a basic understanding of workplace communication and professional interaction would be beneficial.
In this course, you will:
- Develop personal emotional intelligence skills: building greater self-awareness, emotional control, motivation, and resilience in professional situations.
- Strengthen communication and relationship skills: improving empathy, social awareness, teamwork, and collaboration with colleagues and clients.
- Apply emotional intelligence in workplace scenarios: learning practical techniques to lead teams, manage conflict, support change, and coach others effectively.
Who is the Emotional Intelligence Works training course for?
This course is designed for professionals who want to improve their emotional intelligence, strengthen working relationships, and develop practical people skills to increase effectiveness in the workplace.
To attend this course, you should have some experience of working in a professional environment and an interest in improving communication, collaboration, and personal effectiveness.
In this course, you will:
- Develop emotional intelligence skills for the workplace: understanding how self-awareness, emotional control, and optimism contribute to professional success.
- Improve communication and relationship-building skills: learning practical techniques to work more effectively with colleagues, teams, and clients.
- Build smarter workplace strategies: developing flexibility, teamwork, and problem-solving approaches that support productive and positive working environments.
Choose the Right Course Format
We offer our Emotional Intelligence training courses in both remote (online) and in-person formats to suit your needs.
Classroom
Experience the benefits of face-to-face Emotional Intelligence training in our classroom sessions, where you can engage directly with expert instructors and like-minded peers. Enjoy a focused, distraction-free environment at our training centres that encourages hands-on practice, and offers instant feedback, helping you deepen your understanding and develop your skills effectively.
Onsite
Bring expert training to your team with our onsite option, offering unmatched convenience and considerable cost savings. Maximise productivity with tailored content delivered at your location, minimising travel expenses and time away from work, while ensuring focused and impactful learning for your team.
Virtual
Our virtual Emotional Intelligence courses deliver the same comprehensive content as our in-person sessions, ensuring a consistent, high-quality learning experience. Delivered live via the secure Webex platform, these courses offer interactive participation, real-time feedback, and direct access to expert trainers—just like a physical classroom. Plus, we keep our virtual class sizes small to guarantee personalised attention.
No matter which format you choose, we are committed to delivering you with the best Emotional Intelligence training possible, tailored to help you and your team master Emotional Intelligence efficiently and effectively.
Bespoke Tailored Training for Individuals or Corporates
Whether you’re an individual looking to boost your Emotional Intelligence skills or a company aiming to upskill your team, we offer tailored Emotional Intelligence training solutions designed to drive success at every level.
You can choose to learn virtually, at our training facility or onsite at your office, with sessions available as one-to-one or group training.
For in-person training, our expert trainers can travel to your location, offering a more convenient, cost-efficient on-site learning experience – a popular choice for corporate clients. Our on-site courses are not only competitively priced, but they also help organisations save money by reducing travel, overtime and accommodation costs.
To ensure your Emotional Intelligence course aligns perfectly with your learning objectives, we offer a free course tailoring consultation. During this consultation, we assess your current skill level, identify your goals, and outline the key topics that will benefit you most. We then adapt the Emotional Intelligence course content accordingly to ensure a truly effective training experience.
By tailoring our Emotional Intelligence courses to your specific needs, we help individuals and teams gain the skills and confidence to harness Emotional Intelligence’s full potential in everyday work.
From Skills Assessment to Post-Course Support
Success from the Start
Our approach begins with a free pre-course skills assessment to fully understand your current abilities and training needs, helping you choose the right Emotional Intelligence course.
This initial evaluation enables us to tailor the Emotional Intelligence course content specifically to address your skill gaps and learning objectives, setting you up for success from the very beginning.
As a Microsoft Partner and a registered provider with the UK Register of Learning Providers, we are committed to delivering high-quality, industry-recognised training you can trust.
Learning in Action
Our courseware is designed to reflect real-life work situations, making your learning experience practical, relevant, and immediately applicable.
Each Emotional Intelligence course covers key objectives aligned with the official Microsoft Certification exams, giving you the confidence to pursue recognised qualifications.
All of our first-class Training Specialists have a minimum of 10 years’ training experience, ensuring expert guidance throughout.
Our training methodology emphasises hands-on learning, combining trainer-led demonstrations with interactive exercises to reinforce skills and maximise retention.
With small class sizes, our trainers are able to provide personalised feedback, closely monitor your progress, and effectively support individual learning needs.
Finishing Touches
At the end of each course, you will receive digital course materials and exercises so you can review the content whenever you need to.
We invite all participants to complete a course feedback form, which we review to ensure the highest quality of training.
You can trust our proven track record:
- 1000s of happy clients
- 97% of learners recommend us
- 99% apply their new skills in the workplace
Our commitment doesn’t end when the course does — we offer 12 months of free post-course support, giving you access to our expert trainers to help apply your newly acquired skills in real-world situations.
With our 100% Money Back Guarantee you simply have nothing to lose.
What is Emotional Intelligence?
Emotional intelligence (EI), often referred to as emotional quotient (EQ), is the ability to recognise, understand, manage, and respond effectively to emotions in yourself and others. It is an essential professional and personal skill that supports communication, relationship-building, leadership, and decision-making.
Effective emotional intelligence involves self-awareness, emotional control, empathy, and strong interpersonal skills. By developing emotional intelligence skills, individuals can improve teamwork, manage stress more effectively, reduce conflict, and build stronger professional and personal relationships, leading to greater success and well-being.
Our Emotional Intelligence Courses
Our Emotional Intelligence training courses are CPD Accredited and designed to help individuals improve self-awareness, communication, emotional control, and interpersonal effectiveness in professional and personal environments.
We offer a range of Emotional Intelligence courses tailored to different needs, available in classroom, virtual, or on-site formats. Bespoke Emotional Intelligence training can also be developed to meet your organisation’s specific requirements.
Our courses cover key aspects of emotional intelligence and workplace relationships. The Emotional Intelligence for Business Professionals course focuses on improving emotional awareness, managing emotions effectively, enhancing communication, and building emotionally intelligent teams. The Emotional Intelligence Works course develops practical strategies for strengthening self-awareness, improving social skills, managing conflict, and remaining calm under pressure. This structured approach ensures you can apply emotional intelligence skills confidently to improve leadership, teamwork, workplace relationships, and overall personal effectiveness.
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Emotional Intelligence Certification
Upon successful completion of any of our Emotional Intelligence training courses you will receive a Certificate of Completion.
Learners who complete an Emotional Intelligence Course are also eligible to receive a CPD Certificate and earn points, recognising your ongoing commitment to professional development.
Top Emotional Intelligence FAQs
Can the Training be customised to our organisation’s requirements?
What are the Course Timings?
- Start: 09:00am
- Morning break: 11:00am
- Lunch: 01:00pm
- Afternoon break: 03:00pm
- Finish: 05:00pm
This schedule applies to all 1-day, 2-day, and 3-day courses, whether delivered virtually, in the classroom, or on-site. For on-site training or larger group bookings, start and finish times can be adjusted to suit your organisation’s needs. To discuss a customised schedule, call us on 0115 958 6699 or complete our Request a Quote form and a member of our team will be in touch.
Can Training be delivered at our workplace?
Yes — we can deliver training directly at your workplace. Whether you require one-to-one sessions, group training, or fully bespoke on-site courses, we tailor the content and delivery to meet your organisation’s specific needs.
To arrange workplace training, call us on 0115 958 6699 or complete our Request a Quote form, and a member of our team will be in touch to discuss your requirements.
How is the Course structured?
Do I need any equipment for training?
For classroom training you typically don’t need to bring any equipment, unless we specifically advise otherwise. All necessary resources will be provided at our training centre.
For virtual training you will need a computer or laptop with the full version of the software relevant to your course. We also strongly recommend using a second screen, such as a tablet or smartphone, so you can complete exercises on your main device while viewing the virtual whiteboard or trainer’s screen on the second.
How do I know which level is right for me?
If you are unsure which course level best matches your current skills, we're here to help. Simply give us a call on 0115 958 6699, and one of our expert trainers or course advisors will guide you in choosing the most suitable training level for your needs.
How experienced are your tutors?
We pride ourselves on delivering high-quality training—something made possible by our exceptional team of tutors. All our trainers have extensive practical experience, specialist knowledge, and a strong background in teaching and training. Their expertise ensures that every course is engaging, relevant, and effective.
We’re happy to provide tutor profiles and references upon request—just get in touch.
Is there ongoing support after completing the course?
Absolutely! After completing your training, you’ll receive a range of post-course support materials, allowing you to revisit the content at your own pace. In addition, we offer 12 months of support, so you can ask questions, seek clarification, or get guidance as you apply your new skills in real-world situations.
We're committed to helping you continue your learning journey long after the course ends.
Will I receive a certificate upon completion?
Training Venues
Nottingham Training Centre
Nottingham, NG1 6LG
Birmingham Training Centre
Birmingham, B5 4DY
Bristol Training Centre
Bristol, BS1 5EH
Leeds Training Centre
Leeds, LS1 1PJ
Leicester Training Centre
Leicester, LE1 1RE
Liverpool Training Centre
Exchange Flags
Liverpool, L2 3PF
London Training Centre
8 Duncannon Street
London, WC2N 4JF
Manchester Training Centre
Manchester, M1 3DT
Milton Keynes Training Centre
Oldbrook
Milton Keynes, MK6 2TG
Sheffield Training Centre
Sheffield, S1 2EA
Accreditations & Memberships
