Creative & Critical Thinking Training Courses
Analytical and creative thinking are essential for problem-solving, productivity and overcoming challenges. This course covers both thinking styles that foster the development of knowledge and skills.
- Only Microsoft Approved Courseware and Exercise Files
- Choice of 15 training locations, Virtual or Onsite
- Complimentary 12 Months Post-Course Support
- 100% Money-Back Guarantee & Price Match Guarantee
Problem Solving Skills Course
Master corporate problem-solving! Learn strategies, analyse systematically and foster teamwork. Enhance skills for effective leadership and decision-making.
- Understand key problem-solving principles and barriers
- Analyse problems using structured techniques
- Generate and evaluate solution options
- Implement and assess solutions effectively
- Lead and contribute to problem-solving teams
Critical Thinking Course
Enhance decision-making with Critical Thinking! Learn to analyse, evaluate, and present ideas effectively. Use proven techniques to gain a competitive edge in your field.
- Distinguish between critical and non-critical thinking
- Evaluate arguments and evidence effectively
- Identify bias and flawed reasoning
- Develop structured approaches to problem-solving
- Improve decision-making through logical analysis
Strategic Decision Making Course
This course teaches students how to plan, research, and frame decisions. Learn how to define and evaluate options, manage linked decisions, and improve negotiation skills.
- Define and frame decisions effectively
- Generate and evaluate high-quality options
- Manage uncertainty and risk
- Learn from past decisions and outcomes
- Apply decision-making techniques in negotiations
Successful Strategic Planning Course
This course helps you understand your business's culture, operations, and market position. It guides you to create a strategic plan to gain a competitive advantage and achieve success.
- Understand the principles of strategic planning
- Define vision, goals, and measurable outcomes
- Develop actionable strategies
- Implement and manage change effectively
- Use systems thinking to improve planning
Creativity in Business Course
Unlock business creativity with our comprehensive guide! Overcome blocks, generate ideas, foster teamwork, and drive innovation for success in business.
- Understand and develop your creative abilities
- Overcome common barriers to creativity
- Use proven techniques for idea generation
- Encourage creativity within teams
- Turn ideas into practical business solutions
Creative Decision Making Course
Uncertainty is unavoidable in decision-making. This course teaches four paradoxical principles to help manage information overload and make creative decisions in today's rapidly changing world.
- Apply creative approaches to decision-making
- Manage uncertainty with confidence and flexibility
- Challenge assumptions and rethink traditional logic
- Use practical tools to expand decision options
- Improve outcomes through innovative thinking
Clear & Creative Thinking Course
Master innovative problem-solving and creative solutions with our comprehensive guide. Develop breakthrough thinking, enhance creativity, and achieve success!
- Understand different thinking styles and when to use them
- Generate innovative ideas and alternative solutions
- Evaluate options using structured decision-making approaches
- Combine analytical reasoning with creative insight
- Turn ideas into actionable, effective plans
Over 700 clients choose to train with Infero
What’s Included
Choose the Right Course
Who is the Problem Solving Skills training course for and what does it cover?
This course is designed for business professionals and managers who want to improve their ability to solve problems and make effective decisions.
To attend this course, you should have some experience working in an organisational environment and an interest in developing structured problem-solving skills.
In this course, you will:
- Apply structured problem-solving frameworks: identifying issues clearly and analysing root causes.
- Generate and implement effective solutions: using both creative and logical approaches.
- Work effectively in problem-solving teams: building collaboration and leading solution-focused discussions.
Who is the Critical Thinking training course for?
This course is ideal for professionals who need to analyse information, evaluate options, and make well-reasoned decisions in their roles.
To attend this course, you should have some experience working in a professional environment where decision-making and analysis are required.
In this course, you will:
- Develop strong analytical thinking skills: recognising effective reasoning and avoiding common thinking errors.
- Evaluate arguments and evidence critically: assessing credibility, consistency, and relevance.
- Apply structured thinking to decisions: improving outcomes through logical and objective analysis.
Who is the Strategic Decision Making training course for?
This course is aimed at professionals and managers who need to make complex decisions and want to improve their strategic thinking skills.
To attend this course, you should have some experience making decisions in a business or organisational context.
In this course, you will:
- Structure and frame decisions strategically: using proven techniques to clarify and define decision challenges.
- Evaluate options and manage uncertainty: selecting the best course of action in complex situations.
- Learn from decision outcomes: improving future decisions through reflection and analysis.
Who is the Successful Strategic Planning training course for?
This course is designed for professionals, managers, and team leaders who are involved in planning, strategy, or organisational development.
To attend this course, you should have some experience working in a professional or organisational setting and an interest in strategic planning.
In this course, you will:
- Develop clear and effective strategic plans: defining vision, goals, and measurable success criteria.
- Translate strategy into action: creating practical plans that drive real organisational outcomes.
- Implement and sustain strategic change: using structured approaches to ensure long-term success.
Who is the Creativity in Business training course for?
This course is designed for professionals who want to think more creatively, solve problems innovatively, and contribute new ideas in a business environment.
To attend this course, you should have some experience working in a professional setting and an interest in developing your creative thinking skills.
In this course, you will:
- Unlock and develop your creative potential: identifying and overcoming barriers to innovative thinking.
- Apply structured idea-generation techniques: using practical tools to produce and refine new ideas.
- Encourage creativity in teams and organisations: supporting innovation and turning ideas into actionable outcomes.
Who is the Creative Decision Making training course for?
This course is aimed at professionals who want to enhance their decision-making skills by combining creativity, flexibility, and structured thinking.
To attend this course, you should have some experience making decisions in a work or professional context and be open to exploring new ways of thinking.
In this course, you will:
- Adopt flexible decision-making strategies: balancing focus with adaptability when defining goals and outcomes.
- Challenge assumptions and information overload: learning to question data and avoid common decision-making pitfalls.
- Use creative techniques to improve decisions: applying practical tools to generate better options and outcomes.
Who is the Clear & Creative Thinking training course for?
This course is designed for professionals who want to improve both their clarity of thought and their ability to generate creative, practical solutions in the workplace.
To attend this course, you should have some experience working in a professional environment and an interest in improving your thinking and problem-solving skills.
In this course, you will:
- Develop clear and structured thinking approaches: understanding how to combine logical and creative thinking to improve decision-making.
- Generate and evaluate innovative ideas: using techniques to explore alternatives and assess them effectively.
- Translate thinking into action: applying structured methods to implement ideas and learn from outcomes.
Choose the Right Course Format
We offer our Problem Solving and Decision Making training courses in both remote (online) and in-person formats to suit your needs.
Classroom
Experience the benefits of face-to-face Problem Solving and Decision Making training in our classroom sessions, where you can engage directly with expert instructors and like-minded peers. Enjoy a focused, distraction-free environment at our training centres that encourages hands-on practice, and offers instant feedback, helping you deepen your understanding and develop your skills effectively.
Onsite
Bring expert training to your team with our onsite option, offering unmatched convenience and considerable cost savings. Maximise productivity with tailored content delivered at your location, minimising travel expenses and time away from work, while ensuring focused and impactful learning for your team.
Virtual
Our virtual Problem Solving and Decision Making courses deliver the same comprehensive content as our in-person sessions, ensuring a consistent, high-quality learning experience. Delivered live via the secure Webex platform, these courses offer interactive participation, real-time feedback, and direct access to expert trainers—just like a physical classroom. Plus, we keep our virtual class sizes small to guarantee personalised attention.
No matter which format you choose, we are committed to delivering you with the best Problem Solving and Decision Making training possible, tailored to help you and your team master Problem Solving and Decision Making efficiently and effectively.
Bespoke Tailored Training for Individuals or Corporates
Whether you’re an individual looking to boost your Problem Solving and Decision Making skills or a company aiming to upskill your team, we offer tailored Problem Solving and Decision Making training solutions designed to drive success at every level.
You can choose to learn virtually, at our training facility or onsite at your office, with sessions available as one-to-one or group training.
For in-person training, our expert trainers can travel to your location, offering a more convenient, cost-efficient on-site learning experience – a popular choice for corporate clients. Our on-site courses are not only competitively priced, but they also help organisations save money by reducing travel, overtime and accommodation costs.
To ensure your Problem Solving and Decision Making course aligns perfectly with your learning objectives, we offer a free course tailoring consultation. During this consultation, we assess your current skill level, identify your goals, and outline the key topics that will benefit you most. We then adapt the Problem Solving and Decision Making course content accordingly to ensure a truly effective training experience.
By tailoring our Problem Solving and Decision Making courses to your specific needs, we help individuals and teams gain the skills and confidence to harness Problem Solving and Decision Making’s full potential in everyday work.
From Skills Assessment to Post-Course Support
Success from the Start
Our approach begins with a free pre-course skills assessment to fully understand your current abilities and training needs, helping you choose the right Problem Solving and Decision Making course.
This initial evaluation enables us to tailor the Problem Solving and Decision Making course content specifically to address your skill gaps and learning objectives, setting you up for success from the very beginning.
As a Microsoft Partner and a registered provider with the UK Register of Learning Providers, we are committed to delivering high-quality, industry-recognised training you can trust.
Learning in Action
Our courseware is designed to reflect real-life work situations, making your learning experience practical, relevant, and immediately applicable.
Each Problem Solving and Decision Making course covers key objectives aligned with the official Microsoft Certification exams, giving you the confidence to pursue recognised qualifications.
All of our first-class Training Specialists have a minimum of 10 years’ training experience, ensuring expert guidance throughout.
Our training methodology emphasises hands-on learning, combining trainer-led demonstrations with interactive exercises to reinforce skills and maximise retention.
With small class sizes, our trainers are able to provide personalised feedback, closely monitor your progress, and effectively support individual learning needs.
Finishing Touches
At the end of each course, you will receive digital course materials and exercises so you can review the content whenever you need to.
We invite all participants to complete a course feedback form, which we review to ensure the highest quality of training.
You can trust our proven track record:
- 1000s of happy clients
- 97% of learners recommend us
- 99% apply their new skills in the workplace
Our commitment doesn’t end when the course does — we offer 12 months of free post-course support, giving you access to our expert trainers to help apply your newly acquired skills in real-world situations.
With our 100% Money Back Guarantee you simply have nothing to lose.
What is Problem Solving, Decision Making, and Critical Thinking?
Problem solving, decision making, and critical thinking are essential professional skills that enable individuals to analyse situations, evaluate options, and make informed decisions. These skills are widely used in business environments to overcome challenges, improve processes, and drive innovation.
Effective thinking skills combine logical analysis with creativity, allowing individuals to assess information, challenge assumptions, and develop practical solutions. By developing strong problem solving and decision-making skills, individuals and organisations can improve performance, enhance productivity, and achieve better strategic outcomes.
Our Problem Solving & Decision Making Courses
Our Problem Solving and Decision Making training courses are CPD Accredited and designed to help individuals develop analytical, creative, and strategic thinking skills to tackle complex challenges and make effective decisions in the workplace.
We offer a wide range of problem solving, decision making, and critical thinking courses, available in classroom, virtual, or on-site formats. Bespoke training can also be tailored to meet your organisation’s specific requirements.
Our courses cover key areas of thinking and decision-making in business environments. The Problem Solving Skills course provides practical tools to address workplace challenges, while the Successful Strategic Planning course supports long-term decision-making and business strategy. The Strategic Decision-Making course focuses on planning, evaluating options, and improving organisational decision processes. The Creative Decision-Making and Creativity in Business courses develop innovative thinking techniques to generate ideas and solve problems effectively. The Critical Thinking and Clear & Creative Thinking courses strengthen analytical skills, enabling you to evaluate information, challenge assumptions, and make informed decisions. This structured approach ensures you can apply these skills confidently to real-world scenarios and drive improved business outcomes.
-min.jpg)
Problem Solving & Decision Making Certification
Upon successful completion of any of our Problem Solving and Decision Making training courses you will receive a Certificate of Completion.
Learners who complete a Problem Solving and Decision Making are also eligible to receive a CPD Certificate and earn points, recognising your ongoing commitment to professional development.
Top Creative & Critical Thinking FAQs
Can the Training be customised to our organisation’s requirements?
What are the Course Timings?
- Start: 09:00am
- Morning break: 11:00am
- Lunch: 01:00pm
- Afternoon break: 03:00pm
- Finish: 05:00pm
This schedule applies to all 1-day, 2-day, and 3-day courses, whether delivered virtually, in the classroom, or on-site. For on-site training or larger group bookings, start and finish times can be adjusted to suit your organisation’s needs. To discuss a customised schedule, call us on 0115 958 6699 or complete our Request a Quote form and a member of our team will be in touch.
Can Training be delivered at our workplace?
Yes — we can deliver training directly at your workplace. Whether you require one-to-one sessions, group training, or fully bespoke on-site courses, we tailor the content and delivery to meet your organisation’s specific needs.
To arrange workplace training, call us on 0115 958 6699 or complete our Request a Quote form, and a member of our team will be in touch to discuss your requirements.
How is the Course structured?
Do I need any equipment for training?
For classroom training you typically don’t need to bring any equipment, unless we specifically advise otherwise. All necessary resources will be provided at our training centre.
For virtual training you will need a computer or laptop with the full version of the software relevant to your course. We also strongly recommend using a second screen, such as a tablet or smartphone, so you can complete exercises on your main device while viewing the virtual whiteboard or trainer’s screen on the second.
How do I know which level is right for me?
If you are unsure which course level best matches your current skills, we're here to help. Simply give us a call on 0115 958 6699, and one of our expert trainers or course advisors will guide you in choosing the most suitable training level for your needs.
How experienced are your tutors?
We pride ourselves on delivering high-quality training—something made possible by our exceptional team of tutors. All our trainers have extensive practical experience, specialist knowledge, and a strong background in teaching and training. Their expertise ensures that every course is engaging, relevant, and effective.
We’re happy to provide tutor profiles and references upon request—just get in touch.
Is there ongoing support after completing the course?
Absolutely! After completing your training, you’ll receive a range of post-course support materials, allowing you to revisit the content at your own pace. In addition, we offer 12 months of support, so you can ask questions, seek clarification, or get guidance as you apply your new skills in real-world situations.
We're committed to helping you continue your learning journey long after the course ends.
Will I receive a certificate upon completion?
Training Venues
Nottingham Training Centre
Nottingham, NG1 6LG
Birmingham Training Centre
Birmingham, B5 4DY
Bristol Training Centre
Bristol, BS1 5EH
Leeds Training Centre
Leeds, LS1 1PJ
Leicester Training Centre
Leicester, LE1 1RE
Liverpool Training Centre
Exchange Flags
Liverpool, L2 3PF
London Training Centre
8 Duncannon Street
London, WC2N 4JF
Manchester Training Centre
Manchester, M1 3DT
Milton Keynes Training Centre
Oldbrook
Milton Keynes, MK6 2TG
Sheffield Training Centre
Sheffield, S1 2EA
Accreditations & Memberships
