Microsoft Outlook Training Courses
Outlook courses will teach you how to compose and send emails, manage your and others’ calendar, organise contact information, schedule tasks for yourself and others to complete, and create notes.
- Only Microsoft Approved Courseware and Exercise Files
- Choice of 15 training locations, Virtual or Onsite
- Complimentary 12 Months Post-Course Support
- 100% Money-Back Guarantee & Price Match Guarantee
Microsoft Outlook Introduction Course
Start with the basics of Outlook by composing and sending emails, scheduling appointments and meetings, managing contact information, scheduling tasks, and creating notes.
- Email Creation and Management
- Attachments and Message Formatting
- Organising Mail with Folders and Categories
- Calendar, Appointments and Meetings
- Contacts, Tasks and Notes
Microsoft Outlook Advanced Course
Learn the basics of Microsoft Outlook by customising it's environment, calendar, and messages and how to track, share, assign, and quickly locate various items.
- Advanced Email and Mailbox Management
- Calendar and Meeting Management
- Contacts and Data Sharing
- Tasks, Journal and Collaboration
- Data Files and Backup
Over 700 clients choose to train with Infero
What’s Included
Choose the Right Course
Who is the Outlook Introduction training course for and what does it cover?
This intensive one day Microsoft Outlook training course is designed for beginners who want to use Outlook to manage email communications, organise their workload, and schedule activities effectively.
To attend this course, you should have basic Microsoft Windows skills, including opening applications, navigating files and folders, and general computer use.
In this Microsoft Outlook course, you will:
- Manage email communications effectively: creating, sending, and responding to messages, formatting content, and working with attachments and illustrations.
- Organise your inbox and messages: using folders, flags, and categories to keep emails structured and easy to manage.
- Work with contacts, calendar, and tasks: creating contacts, scheduling appointments and meetings, and managing tasks and notes to stay organised.
Who is the Outlook Advanced training course for?
This intensive one day Microsoft Outlook training course is designed for users who already have a working knowledge of Outlook and want to improve productivity through advanced features and collaboration tools.
To attend this course, you should have completed the Microsoft Outlook Introduction course or have equivalent knowledge, including sending emails, managing calendars, and working with contacts and tasks.
In this Microsoft Outlook course, you will:
- Manage emails and mailboxes efficiently: using advanced message options, sorting and filtering tools, search features, and junk mail management.
- Enhance collaboration and scheduling: managing calendars, handling meeting responses, sharing workspaces, and delegating access to others.
- Work with data and advanced features: managing contacts in detail, assigning tasks, using journal entries, and backing up Outlook data files.
Don’t know which level you need?
Enquire Now for a free Microsoft Outlook AssessmentChoose the Right Course Format
We offer our Outlook training courses in both remote (online) and in-person formats to suit your needs.
Classroom
Experience the benefits of face-to-face Ooutlook training in our classroom sessions, where you can engage directly with expert instructors and like-minded peers. Enjoy a focused, distraction-free environment at our training centres that encourages hands-on practice, and offers instant feedback, helping you deepen your understanding and develop your skills effectively.
Onsite
Bring expert training to your team with our onsite option, offering unmatched convenience and considerable cost savings. Maximise productivity with tailored content delivered at your location, minimising travel expenses and time away from work, while ensuring focused and impactful learning for your team.
Virtual
Our virtual Outlook courses deliver the same comprehensive content as our in-person sessions, ensuring a consistent, high-quality learning experience. Delivered live via the secure Webex platform, these courses offer interactive participation, real-time feedback, and direct access to expert trainers—just like a physical classroom. Plus, we keep our virtual class sizes small to guarantee personalised attention.
No matter which format you choose, we are committed to delivering you with the best Outlook training possible, tailored to help you and your team master Outlook efficiently and effectively.
Bespoke Tailored Training for Individuals or Corporates
Whether you’re an individual looking to boost your Outlook skills or a company aiming to upskill your team, we offer tailored Outlook training solutions designed to drive success at every level.
You can choose to learn virtually, at our training facility or onsite at your office, with sessions available as one-to-one or group training.
For in-person training, our expert trainers can travel to your location, offering a more convenient, cost-efficient on-site learning experience – a popular choice for corporate clients. Our on-site courses are not only competitively priced, but they also help organisations save money by reducing travel, overtime and accommodation costs.
To ensure your Outlook course aligns perfectly with your learning objectives, we offer a free course tailoring consultation. During this consultation, we assess your current skill level, identify your goals, and outline the key topics that will benefit you most. We then adapt the Outlook course content accordingly to ensure a truly effective training experience.
By tailoring our Outlook courses to your specific needs, we help individuals and teams gain the skills and confidence to harness Outlook’s full potential in everyday work.
From Skills Assessment to Post-Course Support
Success from the Start
Our approach begins with a free pre-course skills assessment to fully understand your current abilities and training needs, helping you choose the right Outlook course.
This initial evaluation enables us to tailor the Outlook course content specifically to address your skill gaps and learning objectives, setting you up for success from the very beginning.
As a Microsoft Partner and a registered provider with the UK Register of Learning Providers, we are committed to delivering high-quality, industry-recognised training you can trust.
Learning in Action
Our courseware is designed to reflect real-life work situations, making your learning experience practical, relevant, and immediately applicable.
Each Outlook course covers key objectives aligned with the official Microsoft Certification exams, giving you the confidence to pursue recognised qualifications.
All of our first-class Training Specialists have a minimum of 10 years’ training experience, ensuring expert guidance throughout.
Our training methodology emphasises hands-on learning, combining trainer-led demonstrations with interactive exercises to reinforce skills and maximise retention.
With small class sizes, our trainers are able to provide personalised feedback, closely monitor your progress, and effectively support individual learning needs.
Finishing Touches
At the end of each course, you will receive digital course materials and exercises so you can review the content whenever you need to.
We invite all participants to complete a course feedback form, which we review to ensure the highest quality of training.
You can trust our proven track record:
- 1000s of happy clients
- 97% of learners recommend us
- 99% apply their new skills in the workplace
Our commitment doesn’t end when the course does — we offer 12 months of free post-course support, giving you access to our expert trainers to help apply your newly acquired skills in real-world situations.
With our 100% Money Back Guarantee you simply have nothing to lose.
What is Microsoft Outlook?
Microsoft Outlook is an email and personal information management application developed by Microsoft, available on desktop, web, and mobile devices. It is widely used to manage emails, calendars, contacts, and tasks, helping users stay organised and communicate effectively.
Outlook also offers features such as scheduling meetings, managing appointments, and integrating with other Microsoft applications, making it a central tool for productivity and communication in both personal and professional environments.
Our Microsoft Outlook Courses
Our Microsoft Outlook training courses are CPD Accredited and designed to help users effectively manage communication, scheduling, and daily tasks using Outlook’s powerful features.
We offer a range of Microsoft Outlook courses tailored to different skill levels, including Introduction and Advanced, as well as transition courses for users upgrading from earlier versions. Each course typically runs for one day, with flexible delivery options and bespoke training available to meet specific requirements.
Our courses cover all key aspects of Microsoft Outlook, from managing emails, calendars, contacts, and tasks to customising the Outlook environment and improving productivity. You will learn how to organise your inbox efficiently, schedule meetings and appointments, and collaborate more effectively, with advanced courses focusing on automation, customisation, and managing complex workflows.
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Microsoft Outlook Certification
Upon successful completion of any of our Microsoft Outlook training courses: Introduction or Advanced you will receive a Certificate of Completion.
Learners who complete the Microsoft Outlook Advanced Course are also eligible to receive a CPD Certificate and earn points, recognising your ongoing commitment to professional development.
Top Microsoft Outlook FAQs
Can the Training be customised to our organisation’s requirements?
What are the Course Timings?
- Start: 09:00am
- Morning break: 11:00am
- Lunch: 01:00pm
- Afternoon break: 03:00pm
- Finish: 05:00pm
This schedule applies to all 1-day, 2-day, and 3-day courses, whether delivered virtually, in the classroom, or on-site. For on-site training or larger group bookings, start and finish times can be adjusted to suit your organisation’s needs. To discuss a customised schedule, call us on 0115 958 6699 or complete our Request a Quote form and a member of our team will be in touch.
Can Training be delivered at our workplace?
Yes — we can deliver training directly at your workplace. Whether you require one-to-one sessions, group training, or fully bespoke on-site courses, we tailor the content and delivery to meet your organisation’s specific needs.
To arrange workplace training, call us on 0115 958 6699 or complete our Request a Quote form, and a member of our team will be in touch to discuss your requirements.
How is the Course structured?
Do I need any equipment for training?
For classroom training you typically don’t need to bring any equipment, unless we specifically advise otherwise. All necessary resources will be provided at our training centre.
For virtual training you will need a computer or laptop with the full version of the software relevant to your course. We also strongly recommend using a second screen, such as a tablet or smartphone, so you can complete exercises on your main device while viewing the virtual whiteboard or trainer’s screen on the second.
How do I know which level is right for me?
If you are unsure which course level best matches your current skills, we're here to help. Simply give us a call on 0115 958 6699, and one of our expert trainers or course advisors will guide you in choosing the most suitable training level for your needs.
How experienced are your tutors?
We pride ourselves on delivering high-quality training—something made possible by our exceptional team of tutors. All our trainers have extensive practical experience, specialist knowledge, and a strong background in teaching and training. Their expertise ensures that every course is engaging, relevant, and effective.
We’re happy to provide tutor profiles and references upon request—just get in touch.
Is there ongoing support after completing the course?
Absolutely! After completing your training, you’ll receive a range of post-course support materials, allowing you to revisit the content at your own pace. In addition, we offer 12 months of support, so you can ask questions, seek clarification, or get guidance as you apply your new skills in real-world situations.
We're committed to helping you continue your learning journey long after the course ends.
Will I receive a certificate upon completion?
Training Venues
Nottingham Training Centre
Nottingham, NG1 6LG
Birmingham Training Centre
Birmingham, B5 4DY
Bristol Training Centre
Bristol, BS1 5EH
Leeds Training Centre
Leeds, LS1 1PJ
Leicester Training Centre
Leicester, LE1 1RE
Liverpool Training Centre
Exchange Flags
Liverpool, L2 3PF
London Training Centre
8 Duncannon Street
London, WC2N 4JF
Manchester Training Centre
Manchester, M1 3DT
Milton Keynes Training Centre
Oldbrook
Milton Keynes, MK6 2TG
Sheffield Training Centre
Sheffield, S1 2EA
Accreditations & Memberships
