Sales Negotiation Course – Virtual

Negotiation is a practice of fulfilling our needs while preserving relationships. Learn negotiation principles, strategies, and new collaboration and cooperation concepts.

Section background Sales Negotiation Course – Virtual
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Course Overview

Price

£248 + VAT

Duration

1 Day

Training Options

Virtual

Choose Your Date & Location

Start Date
Location
Session Times
Duration
Price (Excl Tax)
Please contact us for information
Virtual
There is no public schedule for this course
1 Day
£248

Testimonials

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I run a small business that relies on excellent customer service. I felt that our telephone communication with customers was lacking professionalism as many of my staff had little phone experience. I have had glowing reviews of the training day. I have noticed a marked improvement in both answering and handling of calls. Thoroughly recommended  

Mark Ward

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The sales training with Infero went way above my expectations. Having recently changed career, I needed a more solid understanding of rapport building, objection handling and closing sales. The course gave me this and much more. The training was delivered in a professional but enjoyable way. Much recommended.

Mick O’Leary Self-Employed

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I sent myself and 10 of my staff onto the Infero Training Customer Service course (an even mix between shop floor and backroom staff selling Kitchen Interiors). We are a small business so it is essential that our service is of the highest quality every time. The day was very fun and interactive but I could see that my staff were learning a lot also (as was I). We covered topics I hadn’t thought of before and it opened my eyes as to how we could better engage our customers. Since training I have seen a marked improvement from our staff, both those that greet the public face-to-face but also in our phone calls and e-mails. Customers are definitely more receptive and was have even seen an increase in sales! I would recommend Infero Training’s Customer Service course to anyone looking to take their staff from good to great.

Mark Woan

Top Customer Service & Sales FAQs

What is the schedule for the training course?
  • Start: 9:00am
  • Break: 11:00am
  • Lunch: 1:00pm
  • Break: 3:00pm
  • Finish: 5:00pm
The schedule for 1, 2 and 3 days training will be the same but course content will vary. Times can be changed for group and onsite to start earlier, you can ask before booking.
Do I need any equipment for training?
For Classroom training courses you usually don’t need any equipment, unless we specifically advise otherwise. For Live Virtual training courses you will only need a computer, or laptop, and Internet access.
Can we have a course in our own workplace?
If you are interested in having a training course at your own workplace, whether it be through one-to-one sessions or group training, we offer Onsite Bespoke courses.
How experienced are your tutors?
Our company prides itself on the quality of our training courses, which is not possible without our exceptional trainers! Our tutors have both practical and teaching experience, and specialist knowledge. We are happy to provide references and their profiles upon request.
Is there ongoing support after completing the course?
Absolutely! Following the training course, we provide a variety of post-course support documents so you can revisit the content at your own pace, along with offering 12 months of support via email.
Will I receive a certificate upon completion?
Yes, all of our training courses come with a certificate of completion. Once you finish the course, we will email your certificate to you within 2-3 working days.

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