Microsoft Outlook Introduction

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

This course is intended for people who have a basic understanding of Microsoft Windows and want or need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Students should be comfortable in the Windows 7 environment, and be able to use Windows 7 to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed one or more of the following courses or possess the equivalent knowledge:

Using Microsoft Windows 8
Microsoft Windows 8: Transition from Windows 7

This course is one of a series of courses that addresses Microsoft Certified Application Specialist (Microsoft Business Certification) skill sets. The Microsoft Certified Application Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Microsoft Certified Application Specialist certification.

Upon successful completion of this course, students will be able to:

• explore the Outlook interface, send mail, and respond to messages.
• compose email messages.
• organize email messages into folders.
• manage contacts and contact information.
• schedule appointments.
• schedule a meeting.
• manage tasks and notes.

Lesson 1: Getting Started With Outlook 2013

Topic A: Navigate the Outlook Interface
Topic B: Perform Basic Email Functions
Topic C: Use Outlook Help

Lesson 2: Composing Messages

Topic A: Create an Email Message
Topic B: Check Spelling and Grammar
Topic C: Format Message Content
Topic D: Attach Files and Items
Topic E: Enhance an Email Message
Topic F: Manage Automatic Message Content

Lesson 3: Reading and Responding to Messages

Topic A: Customize Reading Options
Topic B: Work with Attachments
Topic C: Manage Your Message Responses

Lesson 4: Managing Your Messages

Topic A: Manage Messages Using Tags, Flags, and Commands
Topic B: Organize Messages Using Folders

Lesson 5: Managing Your Calendar

Topic A: View the Calendar
Topic B: Manage Appointments
Topic C: Manage Meetings
Topic D: Print Your Calendar

Lesson 6: Managing Your Contacts

Topic A: Create and Update Contacts
Topic B: View and Organize Contacts

Lesson 7: Working With Tasks and Notes

Topic A: Manage Tasks
Topic B: Manage Notes

Lesson 8: Customizing the Outlook Environment

Topic A: Customize the Outlook Interface
Topic B: Create and Manage Quick Steps

Infero Training Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.