Microsoft Outlook Advanced

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

This course is intended for people who have a basic understanding of Microsoft Windows and Microsoft Office Outlook 2013 and want or need to know how to perform more advanced tasks in Outlook.

To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Students should have experience with the Windows 8 environment, and be able to use Windows 8 to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed one or more of the following courses or possess the equivalent knowledge:

Using Microsoft Windows 8
An introduction to PCs course
Microsoft Outlook 2013 Introduction

This course is one of a series of courses that addresses Microsoft Certified Application Specialist (Microsoft Business Certification) skill sets. The Microsoft Certified Application Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Microsoft Certified Application Specialist certification.

Upon successful completion of this course, students will be able to:

Configure Advanced Message Options
Advanced Message Management
Advanced Calendar Management
Advanced Contact Management
Managing Activities by Using Tasks and Journal Entries
Sharing Workspaces with Others
Managing Outlook Data Files

Lesson 1: Configure Advanced Message Options

Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings, Properties, and Options
Topic C: Use Automatic Replies

Lesson 2: Advanced Message Management

Topic A: Sort Messages
Topic B: Filter Messages
Topic C: Organize Messages
Topic D: Search Messages
Topic E: Manage Junk Mail
Topic F: Manage Your Mailbox

Lesson 3: Advanced Calendar Management

Topic A: Manage Advanced Calendar Options
Topic B: Create Calendar Groups
Topic C: Manage Meeting Responses

Lesson 4: Advanced Contact Management

Topic A: Edit an Electronic Business Card
Topic B: Manage Advanced Contacts Options
Topic C: Forward Contacts
Topic D: Export Contacts

Lesson 5: Managing Activities by Using Tasks and Journal Entries

Topic A: Assign and Manage Tasks
Topic B: Record and Modify Journal Entries

Lesson 6: Sharing Workspaces with Others

Topic A: Delegate Access to Mail Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts

Lesson 7: Managing Outlook Data Files

Topic A: Back Up Outlook Items
Topic B: Change Data File Settings

Infero Training Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.