Managing Outsourced Projects as an IT Vendor

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

IT vendors or vendor managers, project managers, and other professionals who are responsible for managing outsourced personnel or projects.

The following courses are recommended but are not mandatory:

• Project Management for Technical Teams
• Basics of Effective Communication (Second Edition)

Upon successful completion of this course, students will be able to:

• recognize the fundamentals of outsourcing.
• discuss vendor selection, pricing models, and the contracting process.
• describe the importance of work transition and people management.
• examine how to manage an outsourced operation.
• describe client relationship management and program governance.
• describe best practices for the financial management of outsourced projects and project

Lesson 1: Understanding the Fundamentals of Outsourcing

Topic 1A: Examine the Basics of Outsourcing
Topic 1B: Examine the Models of Outsourcing
Topic 1C: Examine the Outsourcing Life Cycle

Lesson 2: Examining Negotiations and Contract Management

Topic 2A: Identify the Steps in Vendor Qualification and Selection
Topic 2B: Examine the Pricing Models
Topic 2C: Implement Contracting

Lesson 3: Managing Transition and People

Topic 3A: Examine Transition Management
Topic 3B: Examine People Management

Lesson 4: Managing Outsourced Operations

Topic 4A: Implement Project Management Practices in Outsourcing
Topic 4B: Implement Configuration, Risk, and Change Management
Topic 4C: Examine Issue Management

Lesson 5: Examining Client Relationships and Program Governance

Topic 5A: Implement Client Relationship Management
Topic 5B: Examine Program Governance
Lesson 6: Managing Finances and Project Closure

Topic 6A: Examine the Financial Management of Outsourced Projects

Topic 6B: Explore Knowledge Transition and Management During Project Closure

Infero Training Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.