Leadership and Management

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

This course is geared toward new and seasoned managers and team leaders who seek to learn best practices related to general management duties.

There are no prerequisite skills for this course; however, you might be interested in the following related courses: Problem-Solving Skills, Negotiating Skills, Business Presentations, Advanced Communication Skills, and Coaching Essentials.

Upon successful completion of this course, students will be able to:

• Learn to adopt the best management style.
• Learn to build a competent team.
• Determine the roles that a manager must fill on a team, and explore the key areas of personal development.
• Discover ways of identifying problems, prioritizing problems, and implementing solutions effectively.
• Empower your workgroup through delegation and coaching.
• Discover the stages of team development and examine the need for regular team meetings.
• Plan ways of effectively harnessing engagement with the individuals on your team.
• Plan strategies for aligning the performance management goals for the individuals on your team with the established needs of your business.
• Learn strategies for creating performance and development plans for individuals.

The Role of a Leader

The Nine Leadership Competencies

Leadership and Ethics

Win/Win/Win Outcomes

The Language of Leadership

Five Emotional Intelligence Skills

Being a Visionary

Being a Change Agent

Being a Team Leader

Creating an Action Plan

Leaders VS Managers

Adopting the Best Management Style

The Role of Effective Manager

Creating Successful Solutions

Defining employee roles and priorities

Using Performance Management Skills to Improve Performance

Creating Performance and Development Plans

Empowering Your Workgroup

Cultivating Great Teams

Infero Training Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.