Effective Management

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Business professionals who are either at the managerial level, or are interested in becoming team leaders.

To ensure your success, we recommend you first take the following courses or have equivalent knowledge:

• Problem-Solving Skills
• Negotiating Skills
• Business Presentations
• Advanced Communication Skills
• Creating and Maintaining a Life Balance

Upon successful completion of this course, students will be able to:

• Determine the roles that a manager must fill on a team, and explore the key areas of personal development.
• Discover how to detect silent messages through body language and other means of nonverbal communication. You will also bolster your listening skills through active listening.
• Discover ways of identifying problems, prioritising problems, and implementing solutions effectively.
• Empower your workgroup through delegation and coaching.
• Discover the stages of team development and examine the need for regular team meetings.

Lesson 1: Developing as a Manager

Topic 1A: The Role of an Effective Manager
Topic 1B: Personal Skills Development

Lesson 2: Communicating Successfully

Topic 2A: Speak Without Talking
Topic 2B: Manage Better By Listening
Topic 2C: Assert to Achieve

Lesson 3: Creating Successful Solutions

Topic 3A: Identify the Core Problem
Topic 3B: Solve Problems Creatively
Topic 3C: Implement Solutions Decisively

Lesson 4: Empowering Your Workgroup

Topic 4A: Delegate For Results
Topic 4B: Coach for Achievement
Topic 4C: Evaluate Staff Performance

Lesson 5: Cultivating Great Teams

Topic 5A: Create an Invincible Team
Topic 5B: Inspire Team Success
Topic 5C: Team Briefings for Success
Topic 5D: Resolve Conflicts Positively

Infero Training Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.