Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.
In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact.
Instructor led, group-paced, classroom-delivery learning model with structured... more details
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Target Students
This course is for individuals who need to... more details
This course is for individuals who need to write clearly and concisely in a professional environment.
Prerequisites
There are no prerequisites to this course.
There are no prerequisites to this course.
Course Objectives
Upon successful completion of this course, students will... more details
Upon successful completion of this course, students will be able to:
Organise Your Content
Write an Email
Write Common Business Documents
Write Business Letters
Write Business Proposals
Course Content
Lesson 1: Writing Effective Business Communication
Topic A: Write... more details
Lesson 1: Writing Effective Business Communication
Topic A: Write Strong Sentences Topic B: Organize Your Content Topic C: Analyze Your Audience
Lesson 2: Writing Email and Other Electronic Communication
Topic A: Write an Email Topic B: Write Instant Messages and Text Messages
Lesson 3: Writing Common Business Documents
Topic A: Write an Internal Announcement Topic B: Write a Routine Request Topic C: Write a Response to Routine Requests Topic D: Write a Complaint Topic E: Write a Positive Response to Customer Complaints Topic F: Write Bad-News Messages
Lesson 4: Writing a Business Letter
Topic A: Write a Business Letter Topic B: Write a Thank-You Letter
Lesson 5: Writing Business Proposals
Topic A: Persuade Your Audience Topic B: Write an Executive Summary Topic C: Use Visuals
Locations
We have training locations in cities across the... more details
We have training locations in cities across the United Kingdom such as: Nottingham, Birmingham, Leeds, Leicester, Liverpool, London, Manchester, Sheffield, Bristol, Slough etc.
What you get
Professional Trainer
Comfortable Premises, equipped with all the technology you need
Comprehensive Course Materials (optional)
12 Months Post Course Support
Refreshments, available throughout the day More on Why Train With Us
