Delegation Skills for Leaders Course – Virtual Delegation Skills for Leaders Course – Virtual

Effective delegation involves planning, organising, motivating, and controlling. Learn to delegate and assess employee readiness, and build their confidence to completing tasks.

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Course Overview

Getting promoted to the role of supervisor is a great achievement. Getting work done through others is a special challenge to all new supervisors, and even some established ones, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions–planning, organising, motivating, and controlling. As a supervisor, you are responsible for the work of others, and taking the time to match tasks with employees’ special skills and abilities is the key to your success. The act of delegating work also involves honing your interpersonal skills, being able to judge the readiness of an employee to take on a project, and being able to instill confidence in that employee to get the job done. Finally, if you are having trouble entrusting others to perform specific tasks, this book will help you become more comfortable in sharing responsibility and letting go of the “I-can-do-it-all-myself” mindset.

Who is it for?

This delegation skills for leaders course is designed for students who want to understand the role of the manager, analyse personal delegation skills, preparr to delegate, carry out the delegation and use delegation for managing change.

Prerequisite

No prior experience is needed for this course, it is designed to support learners at every level.

What’s Included

  • Professional Microsoft Certified Trainer
  • CPD Accredited Classroom training in Small Groups for Max Focus
  • Only Microsoft Approved Courseware and Exercise Files are used
  • Free Assessment of Skills prior to booking
  • Certificate of Completion & Complementary 12 Months Post Course Support
  • 100% Money Back Guarantee & Price Match Guarantee
  • Bespoke Courses & Group Discounts from £89 per person

Objectives

Upon successful completion of this delegation skills for leaders course, students will be able to:

  • Understand the role of the manager
  • Analyse personal delegation skills
  • Pepare to delegate
  • Carry out the delegation
  • Use delegation for managing change

Course Content

Delegation Skills for Leaders Course Content:

Lesson 1: The Role of the Manager

  • Management and the Delegation Process
  • Planning
  • Organising
  • Motivating
  • Controlling
  • Getting Work Done in Organisations
  • Technical, Human, and Conceptual Skills
  • What Can Delegating Do for Me?

Lesson 2: Analysing Personal Delegation Skills

  • How Well Do I Delegate?
  • Am I Employing the Right People?
  • Developing Employees to Handle Complex Tasks
  • Symptoms of Poor Delegation
  • Common Barriers to Delegation
  • Removing Obstacles to Delegation
  • Dispelling Leadership Fears and Fallacies

Lesson 3: Preparing to Delegate

  • Analysing Your Job
  • Deciding What to Delegate
  • Targeting Areas of Delegation
  • Planning the Delegation
  • Selecting the Right Person
  • Criteria to Consider
  • Delegating to Develop Employees

Lesson 4: Carrying Out the Delegation

  • Communicating the Delegation
  • Getting the Results You Expect
  • Six Levels of Authority
  • Teaching Problem-Solving Techniques
  • Following Through
  • Solving Delegation Problems
  • Delegator’s Troubleshooting Guide
  • Monitoring Progress to Ensure Success

Lesson 5: Using Delegation for Managing Change

  • Change Requires Smooth Transitions
  • Understanding Resistance to Change
  • Adjusting Your Approach
  • Focusing Employee Efforts

Delivery Method

Instructor led, group-paced, virtual delivery learning model with structured hands-on activities.

Certification

On completion on any of our courses you will receive the Certificate of Completion.

Delegation Skills for Leaders Course – Virtual

All levels
1 Day
Virtual
Price £248 + VAT
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Start Date
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Testimonials

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The Team Leader course at Infero is brilliant! I sent 4 of our new Team Leaders along to the course in Slough. They had next to no leadership experience and had all only been in the role for less than 6 weeks. I asked Adam about a thousand questions before I booked as we were working with a limited budget and wanted to ensure the training was suitable. He was brilliant and didn’t lose patience with me! What has impressed me the most is that those I sent have returned with improved confidence. Previously I had concerns that they were not attacking issues with their team members head on. They are now much more efficient and effective when dealing with the day to day challenges of team leading. They are now developing into leaders and I think this course had a big part to play. Thank you Infero!

Jennifer Burton

Making a payment to Infero

How to Book & Pay for the Course

Book a course by giving us a call or using our simple and secure online booking system.

To book online you only need to provide a few details and you do not need to make an immediate payment at a time of a booking.

 

Payment Methods

Once you book a course, we will issue you an invoice. with the details of how to pay.

You can pay by bank transfer, cheque or card.

 

For Businesses (if required)

Supplier Registration – If you are a business, you will most likely need to add us to your approved supplier list. We are happy to send you all the details needed.

Purchase Orders (PO) – If your business uses a PO system to manage supplier invoices we are happy to comply. The best way is to get in touch with us.

Alternatively,

  • If you already have a PO number, please add a PO number into Order Notes during booking on the booking form, and we will include PO number on your invoice.
  • If you need an invoice to generate a PO number in your accounting system, please book a course as normal and add a note in the Order Notes that you will need a pro-forma invoice. We will issue a pro-forma invoice, which your accountants can use to generate a PO. Once we receive the PO, we will re-issue your invoice with your PO number.
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Training Venues

Nottingham Training Centre

Suite 2556, 37 Westminster Buildings
Nottingham, NG1 6LG

Birmingham Training Centre

Station Street
Birmingham, B5 4DY

Bristol Training Centre

13-14 Orchard Street
Bristol, BS1 5EH

Leeds Training Centre

City Square
Leeds, LS1 1PJ

Leicester Training Centre

31 Rutland Street
Leicester, LE1 1RE

Liverpool Training Centre

Horton House
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Liverpool, L2 3PF

London Training Centre

Golden Cross House
8 Duncannon Street
London, WC2N 4JF

Manchester Training Centre

25 Aytoun Street
Manchester, M1 3DT

Milton Keynes Training Centre

Strudwick Drive
Oldbrook
Milton Keynes, MK6 2TG

Sheffield Training Centre

20-22 Hawley Street
Sheffield, S1 2EA

Top Leadership & Management FAQs

Can the Training be customised to our organisation’s requirements?

Yes — we offer fully customised training tailored to your organisation’s specific goals, skill levels, and data environment. Our subject matter experts work closely with you to adapt course content, exercises, and examples to ensure the training is relevant, practical, and aligned with your business needs.

What are the Course Timings?

  • Start: 09:00am
  • Morning break: 11:00am
  • Lunch: 01:00pm
  • Afternoon break: 03:00pm
  • Finish: 05:00pm

This schedule applies to all 1-day, 2-day, and 3-day courses, whether delivered virtually, in the classroom, or on-site. For on-site training or larger group bookings, start and finish times can be adjusted to suit your organisation’s needs. To discuss a customised schedule, call us on 0115 958 6699 or complete our Request a Quote form and a member of our team will be in touch.

Can Training be delivered at our workplace?

Yes — we can deliver training directly at your workplace. Whether you require one-to-one sessions, group training, or fully bespoke on-site courses, we tailor the content and delivery to meet your organisation’s specific needs.

To arrange workplace training, call us on 0115 958 6699 or complete our Request a Quote form, and a member of our team will be in touch to discuss your requirements.

How is the Course structured?

Our courses combine instructor-led teaching with hands-on exercises, reinforcing learning through practical application. This interactive approach ensures you gain both theoretical knowledge and real-world skills. Each module begins with a brief theoretical overview, followed by practical exercises designed to consolidate your understanding. Throughout the course, the instructor guides you step by step, answers questions, and provides ongoing feedback and support during the practical sessions. This structure ensures an engaging, effective, and well-rounded learning experience.

Do I need any equipment for training?

For classroom training you typically don’t need to bring any equipment, unless we specifically advise otherwise. All necessary resources will be provided at our training centre.

For virtual training you will need a computer or laptop with the full version of the software relevant to your course. We also strongly recommend using a second screen, such as a tablet or smartphone, so you can complete exercises on your main device while viewing the virtual whiteboard or trainer’s screen on the second.

How do I know which level is right for me?

If you are unsure which course level best matches your current skills, we're here to help. Simply give us a call on 0115 958 6699, and one of our expert trainers or course advisors will guide you in choosing the most suitable training level for your needs.

How experienced are your tutors?

We pride ourselves on delivering high-quality training—something made possible by our exceptional team of tutors. All our trainers have extensive practical experience, specialist knowledge, and a strong background in teaching and training. Their expertise ensures that every course is engaging, relevant, and effective.

We’re happy to provide tutor profiles and references upon request—just get in touch.

Is there ongoing support after completing the course?

Absolutely! After completing your training, you’ll receive a range of post-course support materials, allowing you to revisit the content at your own pace. In addition, we offer 12 months of support, so you can ask questions, seek clarification, or get guidance as you apply your new skills in real-world situations.

We're committed to helping you continue your learning journey long after the course ends.

Will I receive a certificate upon completion?

Yes, all our training courses include a Certificate of Completion. Once you have finished the course, your certificate will be emailed to you within 2–3 working days.
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