Creative Decision Making Course – Virtual
Uncertainty is unavoidable in decision-making. This course teaches four paradoxical principles to help manage information overload and make creative decisions in today’s rapidly changing world.
Course Overview
You have probably been taught to use your logic and reasoning to make the best decisions. Although this is certainly sensible advice, the future is unpredictable, and uncertainty can never be eliminated from the decision-making process. The key is to be positive about uncertainty, that is approaching every decision with an open mind to create more future possibilities, even while assuming that change is inevitable. Creative Decision Making helps you do just that by presenting four paradoxical principles designed to expand the way you think about the decisions you make. The includes discussion on using positive uncertainty to manage information overload and what you can do to decide creatively in today’s more rapidly changing world.
Who is it for?
This creative decisioin making course is designed for students who want to understand the what and why of positive uncertainty and the four paradoxical principles.
Prerequisite
No prior experience is needed for this course, it is designed to support learners at every level.
What’s Included
- Professional Microsoft Certified Trainer
- CPD Accredited Classroom training in Small Groups for Max Focus
- Only Microsoft Approved Courseware and Exercise Files are used
- Free Assessment of Skills prior to booking
- Certificate of Completion & Complementary 12 Months Post Course Support
- 100% Money Back Guarantee & Price Match Guarantee
- Bespoke Courses & Group Discounts from £89 per person
Objectives
Upon successful completion of this creative decision making course, students will be able to:
- The What and Why of Positive Uncertainty
- Paradoxical Principle 1
- Paradoxical Principle 2
- Paradoxical Principle 3
- Paradoxical Principle 4
Course Content
Creative Decision Making Course Content:
Lesson 1: The What and Why of Positive Uncertainty
- Are You Ready for Positive Uncertainty?
- What Is Positive Uncertainty?
- Why Be Positive About Uncertainty?
- Getting Started with Creative Decision Making
Lesson 2: Paradoxical Principle 1
- Be Focused and Flexible About What You Want
- Identify Barriers to Knowing What You Want
- Use Goals to Guide You, Not Govern You
- Take Your Eye Off the Target
- Treat Goals as Hypotheses
- Uncover Future Phobia
- Mine Goals from Past and Future Events
- Clarify the Big and Little Things You Want
Lesson 3: Paradoxical Principle 2
- Be Aware and Wary of What You Know
- Question the Validity of Information You Receive
- More Information Can Cause More Uncertainty
- Case Study: Coffee Culture
- Watch Out for Info-Mania
- Open Your Mind to New Knowledge
- Expand Your Thinking About Other Possibilities
Lesson 4: Paradoxical Principle 3
- Be Realistic and Optimistic About What You Believe
- Recognise That Reality Is in the Mind of the Beholder
- Be Wary of Your Dogma
- Perceive Perceptive Paralysis
- Treat Beliefs as Prophecy
- Dream Precisely to Create a Positive Future
- Uncover Your Beliefs Through Metaphor
- Explore Your Personal Metaphor
- Use Scenario Rehearsal in Decision Making
Lesson 5: Paradoxical Principle 4
- Be Practical and Magical About What You Do
- Treat Intuition as Intelligence
- Become Aware of Your Decision Strategies
- Recognise Reverse Paranoia
- Learn to Plan and Plan to Learn
- Visualise Outcomes with Decision Trees
- See the Bigger Picture in Outcomes Windows
Delivery Method
Instructor led, group-paced, virtual-classroom delivery learning model with structured hands-on activities.
Certification
On completion on any of our courses you will receive the Certificate of Completion.
Creative Decision Making Course – Virtual
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How to Book & Pay for the Course
Book a course by giving us a call or using our simple and secure online booking system.
To book online you only need to provide a few details and you do not need to make an immediate payment at a time of a booking.
Payment Methods
Once you book a course, we will issue you an invoice. with the details of how to pay.
You can pay by bank transfer, cheque or card.
For Businesses (if required)
Supplier Registration – If you are a business, you will most likely need to add us to your approved supplier list. We are happy to send you all the details needed.
Purchase Orders (PO) – If your business uses a PO system to manage supplier invoices we are happy to comply. The best way is to get in touch with us.
Alternatively,
- If you already have a PO number, please add a PO number into Order Notes during booking on the booking form, and we will include PO number on your invoice.
- If you need an invoice to generate a PO number in your accounting system, please book a course as normal and add a note in the Order Notes that you will need a pro-forma invoice. We will issue a pro-forma invoice, which your accountants can use to generate a PO. Once we receive the PO, we will re-issue your invoice with your PO number.
Training Venues
Nottingham Training Centre
Nottingham, NG1 6LG
Birmingham Training Centre
Birmingham, B5 4DY
Bristol Training Centre
Bristol, BS1 5EH
Leeds Training Centre
Leeds, LS1 1PJ
Leicester Training Centre
Leicester, LE1 1RE
Liverpool Training Centre
Exchange Flags
Liverpool, L2 3PF
London Training Centre
8 Duncannon Street
London, WC2N 4JF
Manchester Training Centre
Manchester, M1 3DT
Milton Keynes Training Centre
Oldbrook
Milton Keynes, MK6 2TG
Sheffield Training Centre
Sheffield, S1 2EA
Top Creative & Critical Thinking FAQs
Can the Training be customised to our organisation’s requirements?
What are the Course Timings?
- Start: 09:00am
- Morning break: 11:00am
- Lunch: 01:00pm
- Afternoon break: 03:00pm
- Finish: 05:00pm
This schedule applies to all 1-day, 2-day, and 3-day courses, whether delivered virtually, in the classroom, or on-site. For on-site training or larger group bookings, start and finish times can be adjusted to suit your organisation’s needs. To discuss a customised schedule, call us on 0115 958 6699 or complete our Request a Quote form and a member of our team will be in touch.
Can Training be delivered at our workplace?
Yes — we can deliver training directly at your workplace. Whether you require one-to-one sessions, group training, or fully bespoke on-site courses, we tailor the content and delivery to meet your organisation’s specific needs.
To arrange workplace training, call us on 0115 958 6699 or complete our Request a Quote form, and a member of our team will be in touch to discuss your requirements.
How is the Course structured?
Do I need any equipment for training?
For classroom training you typically don’t need to bring any equipment, unless we specifically advise otherwise. All necessary resources will be provided at our training centre.
For virtual training you will need a computer or laptop with the full version of the software relevant to your course. We also strongly recommend using a second screen, such as a tablet or smartphone, so you can complete exercises on your main device while viewing the virtual whiteboard or trainer’s screen on the second.
How do I know which level is right for me?
If you are unsure which course level best matches your current skills, we're here to help. Simply give us a call on 0115 958 6699, and one of our expert trainers or course advisors will guide you in choosing the most suitable training level for your needs.
How experienced are your tutors?
We pride ourselves on delivering high-quality training—something made possible by our exceptional team of tutors. All our trainers have extensive practical experience, specialist knowledge, and a strong background in teaching and training. Their expertise ensures that every course is engaging, relevant, and effective.
We’re happy to provide tutor profiles and references upon request—just get in touch.
Is there ongoing support after completing the course?
Absolutely! After completing your training, you’ll receive a range of post-course support materials, allowing you to revisit the content at your own pace. In addition, we offer 12 months of support, so you can ask questions, seek clarification, or get guidance as you apply your new skills in real-world situations.
We're committed to helping you continue your learning journey long after the course ends.
Will I receive a certificate upon completion?
Accreditations & Memberships
