CompTIA A+ Certification: Essentials (2009 Objectives)

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

The target student is anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A+ Certification

Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.

An introductory course in a Windows operating system, or equivalent skills and knowledge, is required. Students can take any one of the following Element K courses: Introduction to Personal Computers: Using Windows XP, Windows XP: Introduction , Introduction to Personal Computers: Using Windows Vista^TM, or Microsoft® Windows Vista^TM: Level 1.

After completing this course, it will prepare students for the compTIA A+ Essentials exam.

Upon successful completion of this course, students will be able to:

identify the components of standard desktop personal computers.
identify fundamental components and functions of personal computer operating systems.
identify best practices followed by professional personal computer technicians.
install and configure computer components.
identify technical characteristics of system components.
maintain and troubleshoot peripheral components.
identify troubleshooting techniques for system components.
install and configure operating systems.
maintain and troubleshoot installations of Microsoft Windows.
identify network technologies.
support laptops and portable computing devices.
support printers.
identify personal computer security concepts.

Lesson 1: Personal Computer Components

Topic 1A: Personal Computer Components
Topic 1B: System Unit Components
Topic 1C: Storage Devices
Topic 1D: Personal Computer Connection Methods

Lesson 2: Operating System Fundamentals

Topic 2A: Personal Computer Operating Systems
Topic 2B: Windows User Interface Components
Topic 2C: Windows File System Management
Topic 2D: Windows System Management Tools

Lesson 3: PC Technician Professional Best Practices

Topic 3A: Tools of the Trade
Topic 3B: Electrical Safety
Topic 3C: Environmental Safety and Materials Handling
Topic 3D: Perform Preventative Maintenance
Topic 3E: Diagnostics and Troubleshooting
Topic 3F: Professionalism and Communication

Lesson 4: Installing and Configuring Peripheral Components

Topic 4A: Install and Configure Display Devices
Topic 4B: Install and Configure Input Devices
Topic 4C: Install and Configure Multimedia Devices

Lesson 5: Examining System Components

Topic 5A: Storage Devices and Backup Media
Topic 5B: Power Supplies
Topic 5C: Memory
Topic 5D: CPUs and Cooling System Units
Topic 5E: System Boards

Lesson 6: Maintaining and Troubleshooting Peripheral Components

Topic 6A: Troubleshoot Display Devices
Topic 6B: Maintain and Troubleshoot Input Devices
Topic 6C: Troubleshoot Multimedia Devices

Lesson 7: System Component Troubleshooting Techniques

Topic 7A: Adapter Card Troubleshooting
Topic 7B: Storage Device Troubleshooting
Topic 7C: Power Supply Troubleshooting
Topic 7D: Memory Troubleshooting
Topic 7E: CPU and Cooling System Troubleshooting
Topic 7F: System Board Troubleshooting

Lesson 8: Installing and Configuring Operating Systems

Topic 8A: Install Microsoft Windows
Topic 8B: Upgrade Windows
Topic 8C: Add Devices to Windows
Topic 8D: Optimize Windows

Lesson 9: Maintaining and Troubleshooting Microsoft Windows

Topic 9A: Operating System Utilities
Topic 9B: Back up Microsoft Windows
Topic 9C: Troubleshoot Microsoft Windows
Topic 9D: Microsoft Windows System Recovery Methods

Lesson 10: Network Technologies

Topic 10A: Network Concepts
Topic 10B: Network Communications
Topic 10C: Network Connectivity
Topic 10D: Internet Technologies
Topic 10E: Create Network Connections

Lesson 11: Supporting Laptops and Portable Computing Devices

Topic 11A: Laptop and Portable Computing Device Components
Topic 11B: Install and Configure Laptops and Portable Computing Devices
Topic 11C: Maintain and Troubleshoot Laptop and Portable Computing Devices

Lesson 12: Supporting Printers

Topic 12A: Printer Technologies
Topic 12B: Printer Components
Topic 12C: Printer Processes
Topic 12D: Install and Configure Printers
Topic 12E: Maintain and Troubleshoot Printers

Lesson 13: Personal Computer Security Concepts

Topic 13A: Security Fundamentals
Topic 13B: Security Protection Measures
Topic 13C: Wireless Security
Topic 13D: Social Engineering
Topic 13E: Maintain and Troubleshoot Security Measures

Infero Training Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham