CompTIA A+ Certification: Comprehensive Exams 220-801 and 220-802

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

This course is intended for anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A+ Certification.

Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.

Upon successful completion of this course, students will be able to:

• Hardware Fundamentals
• Operating System Fundamentals
• Operational Procedures
• Peripheral Components
• Managing System Components
• Installing and Configuring Operating Systems
• Customized Client Environments
• Networking Technologies
• Installing, Configuring, and Maintaining SOHO Networks
• Mobile Computing
• Supporting Printers
• Security
• Troubleshooting Hardware Components
• Troubleshooting System-Wide Issues

Lesson 1: Hardware Fundamentals

Topic A: Computer System Components
Topic B: Storage Devices
Topic C: Device Connections and Interfaces

Lesson 2: Operating System Fundamentals

Topic A: Personal Computer Operating Systems
Topic B: Windows Control Panel Utilities
Topic C: Command Line Tools
Topic D: Windows Security Settings
Topic E: Windows Operating System Tools

Lesson 3: Operational Procedures

Topic A: Basic Maintenance Tools and Techniques
Topic B: Electrical Safety
Topic C: Environmental Safety and Materials Handling
Topic D: Professionalism and Communication

Lesson 4: Peripheral Components

Topic A: Install and Configure Display Devices
Topic B: Install and Configure Input Devices
Topic C: Install and Configure Expansion Card
Topic D: Install and Configure Multimedia Devices

Lesson 5: Managing System Components

Topic A: Motherboards
Topic B: CPUs and Cooling Systems
Topic C: Select and Install Power Supplies
Topic D: RAM Types and Features
Topic E: Install and Configure Storage Devices
Topic F: Configure the System BIOS

Lesson 6: Installing and Configuring Operating Systems

Topic A: Implement Virtualization
Topic B: Install Microsoft Windows
Topic C: Windows Upgrades
Topic D: Windows Preventive Maintenance

Lesson 7: Customized Client Environments

Topic A: Standard Clients
Topic B: Custom Client Environments

Lesson 8: Networking Technologies

Topic A: Physical Network Connections
Topic B: TCP/IP
Topic C: Network Connectivity
Topic D: Ports and Protocols
Topic E: Set Up and Configure Windows Networking
Topic F: Networking Tools

Lesson 9: Installing, Configuring, and Maintaining SOHO Networks

Topic A: Install and Configure SOHO Networks
Topic B: SOHO Network Security

Lesson 10: Supporting Laptops

Topic A: Laptop Hardware and Components
Topic B: Install and Configure Laptop Hardware Components

Lesson 11: Mobile Computing

Topic A: Mobile Device Technologies
Topic B: Configure Mobile Devices

Lesson 12: Supporting Printers

Topic A: Printer Technologies
Topic B: Install, Configure, and Maintain Printers

Lesson 13: Security

Topic A: Security Fundamentals
Topic B: Security Threats and Vulnerabilities
Topic C: Security Protection Measures
Topic D: Workstation Security

Lesson 14: Troubleshooting Hardware Components

Topic A: Troubleshooting Theory
Topic B: Troubleshoot Video and Display Devices
Topic C: Troubleshoot Hard Drives and RAID Arrays
Topic D: Troubleshoot System Components
Topic E: Troubleshoot Laptops
Topic F: Troubleshoot Printers

Lesson 15: Troubleshooting System-Wide Issues

Topic A: Troubleshoot Operating Systems
Topic B: Troubleshoot Wired and Wireless Networks
Topic C: Troubleshoot Common Security Issues

Infero Training Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.