Communicating Across Cultures

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

This course is for individuals who need to communicate clearly and effectively while conducting business in cultures other than their own.

There are no prerequisites for this course. You may find the following courses beneficial:

• Negotiating Skills
• Managing Conflict

Upon successful completion of this course, students will be able to:

• Examine differences between cultures, identify methods of communicating effectively and appropriately with people from different cultures, and describe Cultural differences in business protocol.
• Identify methods for creating high-performing, cross-cultural teams, describe strategies for conducting successful multicultural negotiations, and explore ways of effectively resolving conflict in other cultures.

Lesson 1: Communicating Across Cultures

Topic 1A: Recognize Cultural Differences
Topic 1B: Communicate in Other Cultures
Topic 1C: Follow Business Protocol in Other Cultures

Lesson 2: Working with Other Cultures

Topic 2A: Work in Teams in Other Cultures
Topic 2B: Negotiate in Other Cultures
Topic 2C: Resolve Conflict in Other Cultures

Infero Training Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.