Coaching Essentials

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Managers, supervisors, team members, team leaders, project managers, mentors and anyone who needs to coach and give feedback as part of his or her job and who wants to learn how to apply the coaching process in order to successfully improve the performance of others.

There are no prerequisite skills for this course, however, you might be interested in the following related courses:

• Motivating Your Employees
• Change Management for Managers
• Managing Conflict
• Performance Management
• Communication Techniques

Upon successful completion of this course, students will be able to:

• Establish the coaching relationship.
• Identify methods of conducting the initial coaching conversation.
• Execute an action plan.

Lesson 1: Establishing the Coaching Relationship

Topic 1A: Observe Performance Before Beginning to Coach
Topic 1B: Initiate the Coaching Relationship

Lesson 2: Conducting the Initial Coaching Conversation

Topic 2A: Practice Active Listening Skills
Topic 2B: Determine the Coaching Approach
Topic 2C: Have the Initial Coaching Conversation

Lesson 3: Executing the Action Plan

Topic 3A: Create the Action Plan
Topic 3B: Modify the Action Plan
Topic 3C: Recognise That Goals Have Been Met

Infero Training Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.