Post Course Support
We understand that getting support after completing a training program can make a huge difference to your long-term success. Whilst most training providers offer support only during the course, we go the extra mile to provide support even after you complete your training.
12 Months Post Course Support - Free for our Students
Most Training Providers deliver a good training and give you all the support during the course, but it stops there! We offer you support even after you have completed your training.
We believe that post-course support is fundamental to the long-term success of any training programmes. This means that for any issues, from just struggling to grasp areas of the program to dealing with technical issues, we are here to help in those first few month’s when you are still getting to grips with the new skills you have learnt.
Having somebody to assist you in resolving the struggles you might be faced with once applying the new information will ensure that you are executing and benefitting from the skills and knowledge you have learnt during your course even after you return to your working environment.
Our advisors are all subject matter experts in their fields, as they hold the latest industry qualifications with many years of work experience in the subject they teach; we give you the opportunity to benefit from their invaluable expertise for 12 months upon completion of one of our courses.
What does this 12 months support entail?
12 month support means that for the first 12 months after your course we are here to help you with any issues you may be having once you start applying your new knowledge into practice.
Does this cost extra to the course?
No, the support is free of charge if you have taken a course with us.
When does this support start?
The minute your course finishes.
How can I get this support?
If you have been on a course with us, then either simply call our office on 0115 958 6699 and one of our team will either help on the spot or call you back shortly; or
email us at info@inferotraining.com with details on your problems, the course you have attended with us, and include your name and telephone number for us to email you back our advice.
Chargeable Application Support
If you need support for core office software applications like Microsoft Office, and you did not receive training with us, we can provide chargeable application support on an annual or project basis.
Contact us today to find out more about our chargeable application support or floor walking services.
Floor Walking
A qualified trainer will spend time at your offices after your courses and literally Walk the Floor meeting, helping and advising your personnel on any topic learnt on the course that they may be having difficulty with.
This service is chargeable on a project basis. Please contact us or follow Floor Walking Service link to learn more.
More Information
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Why Choose Us
Training Options
Choose Instructor-led courses either from our UK based centres, your offices or take a live virtual course from anywhere in the world.
Free Assessment
Not sure what you are looking for? Our experts can advise what training would be most beneficial for you and your team.
Learn By Doing
Immerse in your subject through practical, real world activities and actively engage with the material.
Post Course Support
Struggling to apply your new skills after the training? Our qualified trainers are available to answer any questions.
100% Money Back
We are proud that 97% of our delegates recommend us. But if you still not sure, then our 100% Money Back Guarantee is here to protect you.
Happy Customers
We put our customers at the centre of everything we do. An overwhelming 97% of our delegates recommend us. Check the reviews from our happy customers.
Our Clients
700+ clients choose to train with Infero
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Our Services
Training Courses
We deliver over 450 Instructor-led courses either from our UK based centres, your office or via a Virtual Classroom from anywhere in the world.
Consultancy
Whether your team needs advice on how to organise your training, learning methods or produce a learning and development strategy, our experts are here to help you.
Floor Walking
If your team has difficulties applying new skills to their work, our qualified trainers can spend time at your offices to support your team.
Our Top Training Categories
Choose from over 450 Virtual, Classroom or Onsite training courses in various subjects from
Microsoft Office to Leadership and Management.
Top FAQs about Infero
How do I know which level is right for me?
If you are unsure about which level suits you best, we recommend you to give us a call and one of our experts or trainers will be able to advise you on 0115 958 6699.
What is the duration of the course?
Each course is unique, therefore the duration varies depending on the level and type of course you take.
Do I need any equipment for training?
For Classroom courses you usually don’t need any equipment, unless we specifically advise otherwise. For Virtual courses you will only need a computer or laptop and Internet access.
Is there ongoing support after completing the course?
Absolutely! Following the course, we provide a variety of post-course support documents so you can revisit the content at your own pace, along with offering 12 months of support via email.
Can we have a course in our own workplace?
If you are interested in learning at your own workplace, whether it be through one-to-one sessions or group training, we offer Onsite Bespoke courses.
Will I receive a certificate upon completion?
Yes, all of our courses come with a certificate of completion. Once you finish the course, we will email your certificate to you within 2-3 working days.
How experienced are your tutors?
Our company prides itself on the quality of our courses, which wouldn’t be possible without our exceptional trainers! We employ tutors with both practical and teaching experience, ensuring they possess specialist knowledge. We are happy to provide references and their profiles upon request.
Can I ask questions or seek clarification during the course?
Certainly! We design our courses to be interactive and hands-on, so questions are not only welcome but encouraged throughout the session.
