Post Course Support
We understand that getting support after completing a training program can make a huge difference to your long-term success. While most training providers offer support only during the course, we go the extra mile to provide support even after you complete your training.
Our team of advisors are subject matter experts in their fields, and they hold the latest industry qualifications with many years of work experience. We believe in sharing their invaluable expertise with you for 12 months after completion of any of our courses. We are here to help you with any issues you may face in the first 12 months of applying your new knowledge and skills.
Best of all, this 12-month support comes free of charge if you have taken a course with us. To get our support, simply call our office or email us with details of your problems and the course you attended. We'll get back to you with our advice shortly, so you can start executing and benefitting from the skills and knowledge you have learnt during your course even after you return to your working environment.
Floor Walking
We also offer floor walking services where a qualified trainer will visit your office and provide assistance on any topic learnt on the course that you may be having difficulty with. This service is also chargeable on a project basis.
Chargeable Application Support
If you need support for core office software applications like Lotus Notes or GroupWise to Exchange, Microsoft Office 2003 to Office 2007, 2010 or Office 365, and you did not receive training with us, we can provide chargeable application support on an annual or project basis.
Contact us today to find out more about our floor walking or chargeable application support services.
More Information
- Training for Companies
- Training for Individuals
- Testimonials
- Accreditations
- Why Train with Us
- Comprehensive Courseware Material
- Courses Never Cancelled Guarantee
- High Feedback Rate
- Learn By Doing
- Money Back Guarantee
- Optimum Class Size for Maximum Attention
- Post Course Support
- Price Promise Guarantee
- Professional Certified Trainers
Why Choose Us
Training Options
Choose Instructor-led courses either from our UK based centres, your offices or take a live virtual course from anywhere in the world.
Free Assessment
Not sure what you are looking for? Our experts can advise what training would be most beneficial for you and your team.
Learn By Doing
Immerse in your subject through practical, real world activities and actively engage with the material.
Post Course Support
Struggling to apply your new skills after the training? Our qualified trainers are available to answer any questions.
100% Money Back
We are proud that 97% of our delegates recommend us. But if you still not sure, then our 100% Money Back Guarantee is here to protect you.
Happy Customers
We put our customers at the centre of everything we do. An overwhelming 97% of our delegates recommend us. Check the reviews from our happy customers.
Our Clients
700+ clients choose to train with Infero
Testimonials
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No obligation. No hassle. We deliver what we promise.
Our Services
Training Courses
We deliver over 450 Instructor-led courses either from our UK based centres, your office or via a Virtual Classroom from anywhere in the world.
Consultancy
Whether your team needs advice on how to organise your training, learning methods or produce a learning and development strategy, our experts are here to help you.
Floor Walking
If your team has difficulties applying new skills to their work, our qualified trainers can spend time at your offices to support your team.
Our Top Training Categories
Choose from over 450 Virtual, Classroom or Onsite training courses in various subjects from
Microsoft Office to Leadership and Management.
Top FAQs about Infero
How do I know which level is right for me?
If you are unsure about which level suits you best, we recommend you to give us a call and one of our experts or trainers will be able to advise you on 0115 958 6699.
What is the duration of the course?
Each course is unique, therefore the duration varies depending on the level and type of course you take.
Do I need any equipment for training?
For Classroom courses you usually don’t need any equipment, unless we specifically advise otherwise. For Virtual courses you will only need a computer or laptop and Internet access.
Is there ongoing support after completing the course?
Absolutely! Following the course, we provide a variety of post-course support documents so you can revisit the content at your own pace, along with offering 12 months of support via email.
Can we have a course in our own workplace?
If you are interested in learning at your own workplace, whether it be through one-to-one sessions or group training, we offer Onsite Bespoke courses.
Will I receive a certificate upon completion?
Yes, all of our courses come with a certificate of completion. Once you finish the course, we will email your certificate to you within 2-3 working days.
How experienced are your tutors?
Our company prides itself on the quality of our courses, which wouldn’t be possible without our exceptional trainers! We employ tutors with both practical and teaching experience, ensuring they possess specialist knowledge. We are happy to provide references and their profiles upon request.
Can I ask questions or seek clarification during the course?
Certainly! We design our courses to be interactive and hands-on, so questions are not only welcome but encouraged throughout the session.
Take Yourself Further With Infero
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