High Feedback Rate
- Our high rate of customer satisfaction is achieved via the rigorous Quality Management System (QMS) we developed in house.
- Our classes are structured and delivered using the Official Microsoft and Adobe Curriculum and are led only by Certified Trainers to ensure the quality of training and expertise we offer.
- The course materials are structured so that you can achieve Vendor Certification if you choose to take examinations.
- With our 100% Money Back Guarantee you simply have nothing to lose, all the more when our QMS recorded a 98% client satisfaction rate! 97% of our clients further recommend our courses!
We are confident in the efficiency of the QMS we implement as it is based on our customers' feedback.
All our clients are invited to fill in feedback forms at the end of each course or end of each day. These forms are designed not only so delegates can rate the important aspects of the training such as presentation skills and subject knowledge of a trainer, course materials, and facilities but also to give opportunity for delegates to make suggestions on what we can improve or do differently. We evaluate the feedback daily to ensure the high quality of a training.
Your opinion is valuable to us! We base the development of our company on your suggestions.
Our management team evaluates each client's feedback and applies relevant recommendations to improve the quality of our training ! Furthermore your suggestions will not remain at managerial level only, they are communicated to all our staff - from trainers to administration - and then applied accordingly.
The completed feedback forms are made available to our clients upon request.
Our rigorously-applied QMS recorded a 98% client satisfaction rate! and 97% of our clients recommend our courses. Please look at some stats below for further information.
If you would also like to read some of our testimonials, please consider our Testimonial section.Back To Microsoft Courses.