Quality Customer Service

Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External customers drive sales and growth. Internal customers are the key to efficiency and profitability. We can all contribute to the success of our organization by winning over customers with superior products and delivering outstanding customer service. This self-paced title will prepare you to do just that.

Duration: 1 day

Price: £228.00 + VAT

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Delivery Method

Instructor led, group-paced, classroom-delivery learning model with structured... more details

Target Students

This course is intended for customer service representatives... more details

Prerequisites

There are no prerequisites for this course.

Course Objectives

Upon successful completion of this course, students will... more details

Course Content

Lesson 1: Winning with the Customer Topic 1A: Do... more details

Locations

Infero Training Ltd is based in the Lace... more details


What you get

  • Professional Trainer
  • Comfortable Premises, equipped with all the technology you need
  • Comprehensive Course Materials
  • 12 Months Post Course Support
  • Pub Lunch
  • Refreshments, available throughout the day

                      More on Why Train With Us

Public Course Schedule & Booking

Or chose from Our Locations:

Birmingham

Nottingham

Leicester

Sheffield

Liverpool

Leeds

Manchester

London (near St Pancras)

Milton Keynes

Coventry

Reading

Slough

Bristol

Cardiff

Newport

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