Microsoft Outlook 2010 Introduction

	You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.
	Duration: 1.0 day(s) Price: £218.00 + VAT	Download Course Content   Download Course Files

Locations

Infero Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.

Target Students

This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information.

Prerequisites

To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders. Students are also recommended to take the following courses, or have equivalent knowledge:

• Windows XP Professional Level 1
• Windows XP Introduction

Delivery Method

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Certification

This course is one of a series of courses that addresses Microsoft Certified Application Specialist (Microsoft Business Certification) skill sets. The Microsoft Certified Application Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Microsoft Certified Application Specialist certification.

Course Objectives

Upon successful completion of this course, students will be able to:

• explore the Outlook interface, send mail, and respond to messages.
• compose email messages.
• organize email messages into folders.
• manage contacts and contact information.
• schedule appointments.
• schedule a meeting.
• manage tasks and notes.

Course Content

Lesson 1: Getting Started with Outlook

Topic 1A: Identify the Components of the Outlook Interface
Topic 1B: Read an Email Message
Topic 1C: Reply to and Forward an Email Message
Topic 1D: Print an Email Message
Topic 1E: Delete an Email Message

Lesson 2: Composing Messages

Topic 2A: Create an Email Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Enhance an Email Message
Topic 2F: Send an Email Message

Lesson 3: Organizing Messages

Topic 3A: Manage Email Messages
Topic 3B: Move Email Messages into Folders
Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts

Topic 4A: Add a Contact
Topic 4B: Sort and Find Contacts
Topic 4C: Find the Geographical Location of a Contact
Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments

Topic 5A: Explore the Outlook Calendar
Topic 5B: Schedule an Appointment
Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook

Topic 6A: Schedule a Meeting
Topic 6B: Reply to a Meeting Request
Topic 6C: Track and Update Scheduled Meetings
Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes

Topic 7A: Create a Task
Topic 7B: Edit and Update a Task
Topic 7C: Create a Note
Topic 7D: Edit a Note