Microsoft Outlook 2003 Intermediate

	You will customize your environment, calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items.
	Duration: 1.0 day(s) Price: £218.00 + VAT	Download Course Content   Download Course Files

Locations

Infero Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.

Target Students

This course is designed for experienced Outlook users who need to learn how to customize their environment, calendar, and mail messages to meet their specific needs and who wish to track, share, assign, and quickly locate various Outlook items.

Prerequisites

Before taking this course, students are recommended to take the following courses, or have equivalent knowledge:

• Windows XP Professional Level 1
• Windows XP Professional Level 2
• Windows XP Introduction or Windows 2000 Introduction
• Microsoft Outlook 2003 Introduction

Delivery Method

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Certification

This course is one of a series of courses that addresses Microsoft Certified Application Specialist (Microsoft Business Certification) skill sets. The Microsoft Certified Application Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Microsoft Certified Application Specialist certification.

Course Objectives

Upon successful completion of this course, students will be able to:

• Track work activities using the Outlook Journal.
• Customize the calendar by setting various calendar options.
• Modify message options.
• Make folder information available to other Outlook users.
• Assign and track tasks.
• Customize the Outlook environment.
• Sort, find and color-code items in your mailbox and calendar.

Course Content

Lesson 1: Tracking Work Activities Using the Journal

Topic 1A: Record a Journal Entry Automatically
Topic 1B: Manually Record a Journal Entry
Topic 1C: Modify a Journal Entry

Lesson 2: Setting Calendar Options

Topic 2A: Set Work Days and Times
Topic 2B: Display Other Time Zones
Topic 2C: Set Free/Busy Options

Lesson 3: Setting Message Options

Topic 3A: Modify Message Settings
Topic 3B: Modify Delivery Options
Topic 3C: Modify Message Formats
Topic 3D: Notify Others that You will be Out of the Office
Topic 3E: Create and Modify a Distribution List
Topic 3F: Insert a Hyperlink

Lesson 4: Sharing Folder Information

Topic 4A: Specify Folder Permissions
Topic 4B: Access Another User's Folder
Topic 4C: Delegate Access To Folders

Lesson 5: Managing Tasks

Topic 5A: Assign a Task
Topic 5B: Reply to a Task Request
Topic 5C: Send a Task Update
Topic 5D: Track Assigned

Tasks Lesson 6: Customizing Outlook

Topic 6A: Customize the Toolbar
Topic 6B: Create a New Toolbar
Topic 6C: Customize the Menu
Topic 6D: Create a Folder Home Page

Lesson 7: Locating Outlook Items

Topic 7A: Sort Messages Using Multiple Criteria
Topic 7B: Find Messages
Topic 7C: Find Messages Using Multiple Criteria
Topic 7D: Filter Messages
Topic 7E: Organize Messages
Topic 7F: Manage Junk Email