Microsoft Outlook 2003 Advanced

	You will communicate using Instant Messaging, personalize and organize your mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.
	Duration: 1.0 day(s) Price: £218.00 + VAT	Download Course Content   Download Course Files

Locations

Infero Ltd is based in the Lace Market in Nottingham. Training courses take place at the following locations including Nottingham, Derby, Loughborough, Mansfield, Chesterfield, Burton-on-Trent, Lincoln, Leicester, Sheffield, Stoke-on-Trent, Tamworth, Wolverhampton, Walsall, Birmingham, Solihul, Coventry, Nuneaton, Peterborough, Grantham.

Target Students

Persons with an intermediate understanding of Outlook who need to use Outlook to communicate using Instant Messaging, personalize and organize their mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.

Prerequisites

This course assumes that you are able to use Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following courses, or equivalent knowledge is required:

• Either Windows XP Introduction or Windows 2000 Introduction
• Windows XP Professional Levels 1 & 2 (if using Windows XP)
• Microsoft Outlook 2003 Introduction
• Microsoft Outlook 2003 Intermediate
• Microsoft Word 2003 Introduction

Delivery Method

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Certification

This course is one of a series of courses that addresses Microsoft Certified Application Specialist (Microsoft Business Certification) skill sets. The Microsoft Certified Application Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Microsoft Certified Application Specialist certification.

Course Objectives

Upon successful completion of this course, students will be able to:

• Communicate using MSN Messenger.
• Personalize your mail by using stationery and signatures.
• Organize Outlook items by grouping, creating Search Folders, setting rules, and applying conditional formatting.
• Use contacts to share, link, and communicate information.
• Save and archive mail.
• Create a custom form.
• Set up your computer for offline and remote use.

Course Content

Lesson 1: Communicating Using MSN Messenger

Topic 1A: Obtain a Hotmail Account
Topic 1B: Add Contacts
Topic 1C: Send and Receive Instant Messages
Topic 1D: Attach a File
Topic 1E: Change MSN Messenger Status
Topic 1F: Change MSN Messenger Options

Lesson 2: Personalizing Your Mail

Topic 2A: Use Stationery
Topic 2B: Create Custom Stationery
Topic 2C: Create Signatures
Topic 2D: Modify Signatures

Lesson 3: Organizing Outlook Items

Topic 3A: Group Items
Topic 3B: Create Search Folders
Topic 3C: Create Rules
Topic 3D: Apply Conditional Formatting

Lesson 4: Working with Contacts

Topic 4A: Forward Contacts
Topic 4B: Create a vCard from a Contact
Topic 4C: Export Contacts
Topic 4D: Perform a Mail Merge
Topic 4E: Link Items to a Contact

Lesson 5: Saving and Archiving Mail

Topic 5A: Save Messages in Alternate Formats
Topic 5B: Archive Messages
Topic 5C: Protect Personal Folders

Lesson 6: Creating a Custom Form

Topic 6A: Add Form Fields
Topic 6B: Save a Form
Topic 6C: Test a Form

Lesson 7: Working Offline and Remotely

Topic 7A: Create an Offline Folder File
Topic 7B: Make a Folder Available Offline
Topic 7C: Create a Send/Receive Group
Topic 7D: Download Messages